Discover how Infermedica's care navigation solutions fit into your workflow
Our solutions in action
Explore how Infermedica's clinically validated solutions can seamlessly integrate into your workflow.
Self service symptom checker
Provide your patients and members with 24/7 care advice
Provide AI-driven care advice anytime, anywhere with our symptom checker and virtual triage. Effortlessly integrates into patient portals, chatbots, websites, and other workflows with our API.
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Patient is unwell or has a care need
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Patient enters your digital ecosystem to assess symptoms
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Completes symptom assessment
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Based on results, patient gets connected to your best care offerings
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You collect symptom assessment data to enhance your patient and member insights
Pre-visit intake
Streamline pre-visit workflows with AI-driven Intake
Efficiently collect essential patient data before telemedicine or in-person consultations. Our clinically validated tools seamlessly integrate into existing workflows, ensuring providers have the information they need for informed, timely care.
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Person is sick, wants to schedule a visit
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Patient goes to your booking platform or patient portal
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Completes symptom assessment
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Additional collection of medical history
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Patient makes an appointment
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Information sent to doctor via EHR
Nurse triage co-pilot
Support your triage nurses with AI-powered technologies
Engage members and equip nurses with valuable data using our symptom checker and virtual triage. Seamlessly integrates with nurse advice lines, call centers, and provider databases, including EHRs and CRMs.
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Incoming call to nurse advice line
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Engagement with nurse agent
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Triage nurse supported by Infermedica symptom assessment tool
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AI assesses acuity and recommends appropriate care pathways
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Triage nurse advises patient on appropriate next steps
Our impact
- 20% increased operational efficiency with the use of symptom checker
- 41% of users reconsidered their required level of care after using the triage tool
- 28% of all helpline callers, redirected to lower acuity care setting
- 18.5% shorter average visit time (visit length dropped from 20 min to 12.5 min)
Let’s discuss how Infermedica fits into your healthcare ecosystem
- References
- Diagnostikare study – https://contact.infermedica.com/hubfs/clients-stories/case-study-Diagnostikare.pdf
- A multinational survey of patient utilization of and value conveyed through virtual symptom triage and healthcare referral: https://www.frontiersin.org/journals/public-health/articles/10.3389/fpubh.2022.1047291/full
- Medis study – https://contact.infermedica.com/hubfs/clients-stories/case-study-Medis.pdf
- Diagnostikcare – https://contact.infermedica.com/hubfs/clients-stories/case-study-Diagnostikare.pdf